Thank you for visiting this website, one of the official 360 promo & Feddonia Enterprises Inc. websites, and for reviewing our Legal Statement. This Legal Statement contains the terms and conditions governing your use of any of the 360 promo & Feddonia Enterprises Inc. websites.
The legal statement also contains the terms and conditions in respect of orders placed with 360 promo & Feddonia Enterprises Inc. of 670-4974 Kingsway Avenue Burnaby, BC, Canada V5H 4M9 as well as the terms and conditions in respect of orders placed with 360 promo & Feddonia Enterprises Inc. By using the 360 promo & Feddonia Enterprises Inc. websites, you expressly accept and agree to abide by the terms and conditions contained in this Legal Statement.
Please note that we do not provide warranties for any services & products provided or made available to you on the 360 promo & Feddonia Enterprises Inc. websites. This Legal Statement also limits our liability. These terms are listed below and we ask you to read them carefully.
By purchasing an order, you confirm that your supplied artwork matches the order specifications and accept liability if it does not. You are also aware that all orders placed could immediately enter production, whereby it will be uncancellable. You agree to the Terms of Service conditions of this website. Do not use any of the 360 promo & Feddonia Enterprises Inc. websites/products/services if you do not accept and agree to these terms and conditions.
With the recent flooding and extreme rainfall/snow throughout British Columbia;
As well as the recent developments in Omicron, Delta, & Covid-19;
In addition to current supply chain disruptions & shortages.
We want to let you know our hearts are with you and your loved ones, and we hope you are safe. your recent purchases will take a little longer than expected to arrive. We apologize for this and are doing everything we can to get your order moving as
quickly as possible.
Again, we hope you and yours are safe. If you’re located in an affected area, visit
EmergencyInfoBC for the most recent updates and advisories.
Thank you for choosing 360PROMO.
Shipping Delays & Charges
Shipping Delays:
Customer agrees that it will not hold 360 promo accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall 360 promo be liable for any consequential or special damages arising from any delay in delivery.
Shipping Charges:
We make every effort to accurately estimate shipping charges. From time to time, we may underestimate the shipping charges on your order or delivery to a remote area. In such event we may make reasonable adjustments to your shipping charges. You always have the option to provide us with a shipping account number (a small handling charge may apply).
Shipping Charges
We make every effort to accurately estimate shipping charges. From time to time, we may underestimate the shipping charges on your order or delivery to a remote area. In such event we may make reasonable adjustments to your shipping charges. You always have the option to provide us with a shipping account number (a small handling charge may apply).
Site Pricing
While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change published prices of product offered on our site at anytime. If a published site price is incorrect on an item your have quoted or ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.
Merchandise Consistency
Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with 360 promo, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, color and packaging. The most common example of this is apparel dye-lots.
Warranties & Liabilities
360 promo warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to 360 promo by the manufacturer of the goods. 360 promo makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.
Section A: No Warranty
THE 360 promo & Feddonia Enterprises Inc. WEBSITES ARE PROVIDED AND MADE AVAILABLE TO YOU ON AN “AS-IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Section B: Liability Limitation
YOU CANNOT RECOVER ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST SAVINGS, OR ANY OTHER INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY SERVICES PROVIDED OR MADE AVAILABLE TO YOU ON ANY OF THE 360 promo & Feddonia Enterprises Inc. WEBSITES. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Section C: Withdrawal of Access to Site
We reserve the right to withdraw access to the 360 promo & Feddonia Enterprises Inc. websites or to revise the products and/or services described in those sites at any time and without notice to you.
Products Images
We make best efforts to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.
Cancellations
Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. 360 promo will make every effort to comply with your cancellation request. If you already acknowledged an order, there will be a minimum charge of $50.00 to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.
Sales Tax
360 promo is required by law to collect all applicable provincial and federal taxes for services and goods shipped to British Columbia. Customers in other provinces are required to remit and file taxes on purchases they make on their own. Please consult your tax advisor. Companies, individuals and organizations who are exempt from sales tax should provide us with a copy of their resale certificate by Email to 360promo@feddonia.com.
Claims, Adjustments and Returns
If you have any problems with your order please contact customer service at +1 (833) 360-7766 within 7 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address.
Overages and Shortages
We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.
Transfer of Ownership of Merchandise
All goods become your property at the time they are accepted by the carrier.
Acceptance
Your submittal of an online order and/or your signature on our Order Acknowledgment is a conditional acceptance by 360 promo of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, 360 promo hereby expressly conditions its acceptance of your offer on 360 promo’ assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and 360 promo agree that any contract hereby entered into has been made and is to be construed to the federal Canadian & British Columbia Provincial Law.
Copyright and Trademark
Copyright notice: This Website, or any part thereof (including but not limited to pictures,
texts, illustrations and appendices whatsoever), is protected by copyright and/or other
proprietary rights. This website must not, either in part or as a whole, be reproduced
without any prior written consent. We expressly reserve the right to make changes to
the models and technical specifications of our products without prior notice.
Trademark notice: all trademarks and logos on this catalogue may be registered
and cannot be used without any prior notice. All product and company names
are trademarks™ or registered® trademarks of their respective holders.
Use of them does not imply any affiliation with or endorsement by them.
Section D: Copyright and Trademark
We or our suppliers own the title, copyright and other intellectual property rights in the content of the 360 promo & Feddonia Enterprises Inc. websites. The names of actual companies and products mentioned herein may be the trademarks or service marks of their respective owners.
Section H: Intellectual Property Rights in Submitted Artwork and Unacceptable Artwork
Copyrighted and trademarked artwork belonging to other individuals or entities may not be used as artwork in products that we print unless you have the owner’s express permission to do so. We reserve the right to (i) request confirmation of such permission, and (ii) refuse the order if, in our sole discretion, it appears that the final product would violate applicable laws. We follow this policy because a failure to do so could result in legal action by the owner. Further, subject matter that is deemed by us to contain derogatory, inflammatory or objectionable remarks, images or symbols will not be accepted. Examples of this include derogatory, inflammatory or objectionable content about an individual or a group’s race, religion, national origin, physical attributes, sexual preference or content containing profanity or pornography.
Infringement claim: If you believe that your work has been copied in a way that
constitutes copyright infringement, please submit your complaint by E-mail.
We respond quickly to the concerns of rights owners about any alleged infringement.
360promo@feddonia.com
Information Collection
Please note that we collect and store certain limited information related to your visits and interactions with our site. What we collect and how we use it is set forth below.
What we collect when you browse our site:
If you do nothing during your visit but browse, read content, or download information, we will gather and store certain limited information about your visit. You should know that this:
Your IP address, which is an identifier assigned either to your internet service or directly to your computer.
1. We use the IP address to direct internet traffic to you;
2. Your browsing behaviour, which includes your browser and device characteristics;
3. The date and time you visited;
4. The pages or services you accessed; and
5. Any referring URLs, or sites that directed you to our site.
The information we automatically collect or store is used by us only for improving the content of our site services and to help us understand how people are using our services so that we may continually improve the performance, suitability and usefulness of our sites to you, our customers and potential customers.
What we collect if you provide it to us:
If, during your visit, you participate in a survey, send an e-mail, or perform some other transaction (see Section C) on-line, the following additional information will be collected:
1. The e-mail address, and contents of e-mail, for those who communicate with us via e-mail;
2. Information volunteered in response to a survey or by participating in a contest or other promotion sponsored by us;
3. Information volunteered during your registration on our site; and
4. Information volunteered through an on-line form for any other purpose, including requests to receive samples or marketing information, credit applications (for businesses), subscriptions to our newsletter or other content, and use of our on-line order forms to order products or services.
We will use your e-mail to respond appropriately. This may be to respond to you or to address issues you may identify, to further improve our services or site. As an added service to you if you have an account with us, we will also use this information to pre-populate on-line order forms to save you time in the ordering and re-ordering process.
Use and disclosure of information collected:
Please note that there are instances where we share your volunteered information with other parties.
360 promo, like many internet and catalogue retailers, employs other companies and individuals to perform specific functions on our behalf. Examples include fulfilling orders, delivery of packages, mail and e-mail, address hygiene, credit card processing services, or research that improves the quality of services or offers provided to you. These providers have access to the information that they require to perform their functions but are prohibited by us from using that information for any other purposes. You may, however, “opt-out” of this use of your information at any time, but doing so may impair our ability to provide you with proper service and to process your orders (see Section K).
We may disclose your name and mailing address to other parties for marketing purposes. However, we never share your e-mail address, phone number, credit card or financial information for these purposes.
Personally Identifiable Information and Choice
You may always choose whether to provide personal information to us on-line.
Personal information, in general, is information that relates to a natural person. Personal information includes such things as an individual’s name, address and phone number.
You may always choose not to contact us by e-mail, participate in a survey or to provide any personal information using an on-line form. Alternative methods for contacting us in person, by phone or by mail are available by using the information in the Contact Information section at the end of this policy (see Section K). Your choice to not participate in these activities on-line will not impair your ability to browse, read or download content provided via the site.
In the event we are required to respond to a subpoena, court order or other legal process, your personal information may be disclosed pursuant to such subpoena, court order or other legal process, which may be without notice to you.
Transaction Information
If you request any information, buy any products or subscribe to any services offered by us via our site, we will ask you to complete an order form that requires certain information, including payment information such as a credit card number and expiration date as well as general contact, billing and shipping information. This information is necessary to complete the transaction and to deliver to you the information, products or services ordered and to collect payment. For your protection, all such information is collected and all credit card information is stored via encrypted means.
Cookies, Interest-Based Advertising and Opt-Outs
To serve our on-line users, we use “cookies” and other technologies to passively collect demographic information, customize your browsing experience with us, personalize your experience on our site and monitor advertisements and other activities. Cookies are small data files transferred to your computer by your web browser. We use the cookies feature only to store a randomly generated identifying tag on your computer or electronic device. Our third party advertisers may collect anonymous information about your choices on our site through the use of cookies and other technologies to deliver relevant banner advertisements that are tailored to your interests.
Interest-based advertising (also called online behavioral advertising) uses information collected across multiple websites to predict your preferences or infer interests and to show you ads that are more likely be of interest to you.
It is also possible for you to disable cookies at your computer or electronic device. Please note that certain features of our site may not work quite as well as we would like, or as well as you would expect, once cookies are disabled.
Electronic Communication
360 promo warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to 360 promo by the manufacturer of the goods. 360 promo makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.
When you access our site or send e-mails to us, you are communicating with us electronically and consenting to receive communications from us electronically. We will communicate with you by e-mail or by posting notices via our site. To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from us if your computer supports such capabilities. If you do not want to receive e-mail from us, please contact 360 promo.
Security and Social Media
We safeguard the integrity of our site with measures designed and intended to prevent corruption of data and to block unknown or unauthorized access to our systems and information. However, it is important to recognize that whatever you transmit or disclose online could be collected and used by others or even unlawfully intercepted by third parties. No data transmission over the internet can ever be guaranteed to be 100% secure. While we strive to protect your information, we cannot warrant the security of any information that you transmit to us. You may also take steps of your own to protect your information. For example, you should create a unique, quality password and not share that password with others or use it on any other website. You should not leave your computer or electronic device unattended before exiting a session and prior to logging out. You should also properly exit browsers as you move between websites. Please see the 360 promo Legal Statement for additional details.
A Special Note for Parents
Although our site is intended for general audiences, we collect no personal information from children under the age of thirteen (13). If we receive any information from persons we believe to be minors, it will be purged from our database in accordance with any applicable laws.
Disclaimer - Links to Other Sites
This policy applies only to the 360 promo sites. Although our site may provide links to other sites, be advised that 360 promo is not responsible for the content of such other unrelated sites and is not be liable for any damages or injury arising from that content. Any links are provided merely as a convenience to our users. When you link to another unrelated site, you are no longer on a 360 promo site and this privacy policy will not apply. When you link to an unrelated site, you are subject to, and should consult, the privacy policy of that site, and particularly before providing any personal information.
Revision
We may at any time revise the terms and conditions contained in this privacy policy by updating this posting. Accordingly, you should periodically visit this page to review our current privacy policy. The current effective date of this privacy policy is December 21, 2019.
Contact Information and Enforcement
To correct your personal information, to send an “opt-out” message, or if you have questions or concerns about 360 promo’s privacy policy, you may contact 360 promo as follows:
Contact Information
360promo@feddonia.com
670-4974 Kingsway Avenue Burnaby,
British Columbia Canada, V5H 4M9
Orders may experience delays due to additional measures taken to minimize the spread of the Omicron variant as well as industry supply chain uncertainties and heavy pressure on the shipping networks of Canada Post, DHL, FedEx, & UPS. All delivery dates are estimates & are in noway a guarantee. Please place your orders well in advance & anticipate delays.
Please note that due to the pandemic, we have
closed our office in Burnaby, BC permanently
and have ceased all office operations. We have adapted to a remote work business module and transitioned into a full e-commerce operation. We also no longer offer local pickup and are offering free shipping on the bulk majority of orders. Thank you for your continued support and we look forward to serving you more.
An agency worth its salt. Here to flip your Marketing 360°
Experts in promoting Businesses, Brands, Products, and Services through the effective use of Promotional Products, Print Material, & Marketing Solutions.
Toll-Free +1 (833) 360-7766
info@360promo.ca
Monday - Saturday: 9am - 6pm PST
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Mailing Address | 670-4974 Kingsway Avenue, Burnaby, BC V5H 4M9
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