We make every effort to accurately estimate shipping charges. From time to time, we may underestimate the shipping charges on your order or delivery to a remote area. In such event we may make reasonable adjustments to your shipping charges. You always have the option to provide us with a shipping account number (a small handling charge may apply).

While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change published prices of product offered on our site at anytime. If a published site price is incorrect on an item your have quoted or ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.

Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with 360 promo, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, color and packaging. The most common example of this is apparel dye-lots.

360 promo warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to 360 promo by the manufacturer of the goods. 360 promo makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.

Section A: No Warranty

THE 360 promo & Feddonia Enterprises Inc. WEBSITES ARE PROVIDED AND MADE AVAILABLE TO YOU ON AN “AS-IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Section B: Liability Limitation

YOU CANNOT RECOVER ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST SAVINGS, OR ANY OTHER INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY SERVICES PROVIDED OR MADE AVAILABLE TO YOU ON ANY OF THE 360 promo & Feddonia Enterprises Inc. WEBSITES. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Section C: Withdrawal of Access to Site

We reserve the right to withdraw access to the 360 promo & Feddonia Enterprises Inc. websites or to revise the products and/or services described in those sites at any time and without notice to you.

We make best efforts to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.

Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. 360 promo will make every effort to comply with your cancellation request. If you already acknowledged an order, there will be a minimum charge of $50.00 to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.

360 promo is required by law to collect all applicable provincial and federal taxes for services and goods shipped to British Columbia. Customers in other provinces are required to remit and file taxes on purchases they make on their own. Please consult your tax advisor. Companies, individuals and organizations who are exempt from sales tax should provide us with a copy of their resale certificate by Email to 360promo@feddonia.com.

If you have any problems with your order please contact customer service at +1 (833) 360-7766 within 7 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address.

We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.

All goods become your property at the time they are accepted by the carrier.

Your submittal of an online order and/or your signature on our Order Acknowledgment is a conditional acceptance by 360 promo of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, 360 promo hereby expressly conditions its acceptance of your offer on 360 promo’ assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and 360 promo agree that any contract hereby entered into has been made and is to be construed to the federal Canadian & British Columbia Provincial Law.

Copyright notice: This Website, or any part thereof (including but not limited to pictures,

texts, illustrations and appendices whatsoever), is protected by copyright and/or other

proprietary rights. This website must not, either in part or as a whole, be reproduced

without any prior written consent. We expressly reserve the right to make changes to

the models and technical specifications of our products without prior notice.

Trademark notice: all trademarks and logos on this catalogue may be registered

and cannot be used without any prior notice. All product and company names

are trademarks™ or registered® trademarks of their respective holders.

Use of them does not imply any affiliation with or endorsement by them.

Section D: Copyright and Trademark

We or our suppliers own the title, copyright and other intellectual property rights in the content of the 360 promo & Feddonia Enterprises Inc. websites. The names of actual companies and products mentioned herein may be the trademarks or service marks of their respective owners.

Section H: Intellectual Property Rights in Submitted Artwork and Unacceptable Artwork

Copyrighted and trademarked artwork belonging to other individuals or entities may not be used as artwork in products that we print unless you have the owner’s express permission to do so. We reserve the right to (i) request confirmation of such permission, and (ii) refuse the order if, in our sole discretion, it appears that the final product would violate applicable laws. We follow this policy because a failure to do so could result in legal action by the owner. Further, subject matter that is deemed by us to contain derogatory, inflammatory or objectionable remarks, images or symbols will not be accepted. Examples of this include derogatory, inflammatory or objectionable content about an individual or a group’s race, religion, national origin, physical attributes, sexual preference or content containing profanity or pornography.

Infringement claim: If you believe that your work has been copied in a way that

constitutes copyright infringement, please submit your complaint by E-mail.

We respond quickly to the concerns of rights owners about any alleged infringement.

360promo@feddonia.com